Information is collected through direct mail and on the WNC website to improve the online experience and to provide communications about Cathedral events, programs and services.
Information is collected when a person registers on the website, makes a donation, places an order for tickets or merchandise, subscribes to a newsletter, responds to a survey or fills out a form.
Data collected may include name, email address, mailing address, phone number and credit card information (for financial transactions).
Information may be used in the following ways:
- To share news and updates about events, programs and services
- To improve customer service
- To tailor the Cathedral experience
- To analyze trends and statistics
- To protect the security and integrity of the website and the Cathedral organization
- To contact an individual for follow-up
Information may be shared with third-parties for the following reasons:
- With service providers who help manage user information and perform services on the Cathedral’s behalf such as gift acknowledgement, communications, etc. These service providers are not authorized to make any other use of this information.
- With partner companies who may provide products, services or promotions
- To comply with laws or regulations or in response to a valid subpoena, order or government request
Children’s Online Privacy Protection Act Compliance
WNC is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and does not knowingly collect any information from anyone under 13 years of age. The website, products and services are all directed to people who are at least 13 years old or older.
WNC uses outside vendors to provide certain services, such as companies that process credit card transactions for WNC. These third-party vendors will have access to the information needed to perform their functions, but may not use your information for any other purpose. On occasion, WNC may exchange select member name and address information with other charitable or cultural non-profit organizations.
WNC does not sell or share donor lists. We share aggregated demographic information with select partners, however this is not linked to any personal information that can identify any individual person. Donors who supply WNC with their postal address or email address may be contacted periodically for solicitation purposes and/or with information related to the Cathedral’s activities.
Donors may indicate the type and frequency of the communication they receive by requesting to be removed from select communications. Donors may request to be permanently removed from the mailing list by contacting [email protected] via email or by contacting the Development Department at the Cathedral by calling 1-800- 231-6491. All requests to be removed from WNC’s mailing list shall be honored.
WNC will make every effort to maintain the wishes of any donor indicting that they prefer to make their gift anonymously. In such an instance, the donor’s preference will be updated in the database to indicate such and the individual will be listed in any communication made available to the public as ‘Anonymous’.
Notwithstanding other provisions of this policy, WNC may disclose personal information in special cases when we find it necessary to identify, contact or bring legal action against someone who may be violating this agreement or may be causing injury to or interference with WNC, its constituents, or anyone else that could be harmed by such activities. WNC reserves the right to disclose any information to law enforcement or other parties that the Cathedral, in its sole discretion, believes is required or appropriate in order to comply with the law.
Our website uses “cookies”, which are small data files that are stored on your computer when you visit a website. Cookies enable you to use our websites and may be used in a variety of ways to enhance or personalize your online experience.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our websites.
We use “pixel tags” (also called “web beacons” or “clear gifs”), which are tiny graphic images, on our website and in our emails. Pixel tags help us analyze our users’ online behavior and measure the effectiveness of our websites and our advertising. We work with service providers that help us track, collect, and analyze this information.
Pixel tags on our sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
Adopted January 19, 2017, Modified July 2, 2019