Job Summary:

Washington National Cathedral seeks two (2) part-time, limited-term (seasonal) Cathedral Tour Guides to support the peak tour seasons by presenting engaging 30-minute guided tours to the public. As a member of the Cathedral’s hospitality and interpretive team in the Department of Visitor Experience and Engagement, the Cathedral Tour Guides work alongside volunteer docents to welcome groups that have made reservations for a Cathedral visit. Applicants must be able to speak in front of groups and present accurate information about the Cathedral. Training is provided.

Among the duties assigned to the position are the following:

  • Serves as an interpretive guide for youth and other groups ranging from 2-60 people.
  • Gives engaging and informative 30-minute guided tours of the Cathedral and answers questions about Cathedral mission, history, art, architecture, worship, and programs.
  • Works as a member of the daily docent/tour guide team under the direction of the Docent and Tour Manager.
  • Performs other visitor service-related duties as needed to ensure a welcoming/hospitable reception for visitors.

Minimum Qualifications:

  • Degree, working toward a degree, and/or comparable experience in education, visitor services, museum education, museum studies, art history, architecture, or a related field.
  • Experience as a tour guide strongly preferred.
  • Strength, dexterity, and mobility to perform all duties.
  • Washington National Cathedral requires all employees to be fully vaccinated against COVID-19, including any boosters recommended and available to the general public, in the absence of eligibility for medical or religious exemptions.

Knowledge, Skills and Abilities:

  • Excellent interpersonal and communications skills.
  • Excellent public presentation skills and ability to engage groups and facilitate tours.
  • Ability to learn and retain extensive amount of information necessary.
  • Team-oriented disposition with strong customer service skills.
  • Enjoyment at working with the public and a sincere and genuine interest in people of all ages, especially middle and high school students.
  • Flexibility, enthusiasm, and an attitude of respect for working with diverse staff and visitors.
  • Ability to react to change quickly and positively.
  • Strong voice and English language skills.
  • Fluent in a second language a plus.
  • Knowledge of, or interest in, art history and architecture a plus.

Work Schedule:

  • Approximately 10-15 hours per week, most weeks, during peak touring seasons: September- mid- November 2022 and March-June 2023.
  • Training begins in August for the fall tourist season.
  • Times will vary based on tour reservation needs. A typical schedule may be Wednesday-Friday 10am-1pm or 12:30pm-4:30pm.
  • Due to the nature of tour reservations and the current COVID-19 pandemic, the Cathedral cannot guarantee a minimum or maximum number of weekly hours.
  • Occasional Saturdays required, typically one Saturday per month.
  • Please include your schedule availability in your cover letter. Indicate if you are available for one or both peak season periods (September- mid- November 2022 and/or March-June 2023)

Working Conditions:

  • Must be able to work on feet for extended periods of time, to access stairs, and to walk throughout the Cathedral.
  • Must be comfortable working in a religious setting.

Washington National Cathedral is an equal opportunity employer and strives to create a more diverse and inclusive atmosphere for all. Applicants will not be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, or national origin.

We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Washington National Cathedral seeks individuals who are committed to our mission. We appreciate interest from those who will contribute to an atmosphere in which diversity is valued and supported.

To apply send a cover letter and resume, noting job code C22-19, to [email protected]. As mentioned above, please include schedule availability.