Job Summary:

The Mid-Level Giving Manager will take part in creating the overall strategy for the Cathedral’s mid-level program and serve as the primary relationship manager for these donors giving $1,000 – $15,000 annually. Using data analytics and in partnership with our outside vendor partner and key internal colleagues, this position will inform the overall plan, create metrics, and manage the pipeline for personal outreach with the goal of ensuring these donors feel appreciated and connected to the Cathedral.

The Mid-Level Giving Manager will create, cultivate, and steward meaningful relationships through regular phone, mail and email communications to grow support and affinity for the Cathedral, and will solicit gifts when appropriate. This position will attend engagement opportunities to connect with mid-level donors face-to-face including Sunday services, programs, concerts and events. This position will also provide leadership and support to a dedicated group of volunteers in their stewardship efforts making thank you calls.

Among the duties assigned to the position are the following:

  1. Serve as key liaison to mid-level donors ($1,000 – $15,000 annual giving).
    1. Develop and manage a strategy of regular communication and outreach via phone, email and mail efforts.
    2. Maintain relationships with donors throughout the year to nurture giving, share Cathedral updates and impact stories.
    3. Deepen donors’ knowledge, commitment and relationship with the Cathedral through creative engagement planning.
    4. Ask thoughtful and strategic questions, inspiring donors to communicate philanthropic goals.
  2. In partnership with outside vendor partner, monitor mid-level donor giving with attention to stewardship, cultivation and solicitation strategies.
    1. Meet program’s activity and revenue goals by planning, managing and maintaining an aggressive outreach and engagement schedule.
    2. Contribute ideas and experience to help evolve messaging, design and processes for Mid-level Giving.
    3. Adhere to moves management system to retain and upgrade donors.
    4. Help launch new initiatives to extend operations and reach.
    5. Coordinate and collaborate as needed across the Development team.
  3. Respond to donor-initiated contact and ensure timely responsiveness.
    1. Serve as an advocate for the Cathedral, providing information to and about the Cathedral as necessary or requested by the donor.
  4. Qualify prospects for potential major gift capacity and interest.
    1. Provide appropriate background on prospects to be assigned to Major Gift portfolios.
    2. Partner with major gift and planned giving officers to select programmatic and other restricted fundraising activities to coordinate prospects and gifts.
  5. Lead volunteer outreach geared toward annual stewardship and/or renewal outreach.
  6. Utilize analytics and reporting tools to inform strategic and tactical decision-making and to measure progress against benchmarks/data.
    1. Monitor and analyze the results and trends.
    2. Make recommendations to improve metrics and efficiencies.
  7. Use Raiser’s Edge database to maintain up-to-date records in the database of donor engagement and moves management within identified timeframes.

Minimum Qualifications:

  1. Bachelor’s degree from an accredited college/university.
  2. Three or more years of demonstrated experience in annual giving, membership, donor relations/donor services, direct response and/or transferable constituent-facing roles.
  3. Experience with external partner or client management experience desired.
  4. PECF requires all employees to be fully vaccinated against COVID-19, including any boosters recommended and available to the general public, in the absence of eligibility for medical or religious exemptions.

Knowledge, Skills and Abilities:

  1. This position requires work on site and cannot be performed entirely remotely. Must be available to work on site as scheduled or requested.
  2. Ability to work on occasional weekends, including approximately 1 – 3 Sunday mornings per month.
  3. Flexibility in daily schedules when the Cathedral hosts funerals, State events and other special events. Development staff is required to assist with these events and may need to adjust priorities with little notice.

Washington National Cathedral seeks individuals who are committed to our mission. We appreciate interest from those who will contribute to an atmosphere in which diversity is valued and supported. To apply, send a cover letter and resume, and please note job code C22-06, to [email protected]; or mail to Washington National Cathedral, Human Resources Dept., 3101 Wisconsin Ave. NW, Washington, DC  20016-5098.

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